One of the most crucial services on any online bookmaker, is the customer support. The variety of channels punters can use to contact the bookmaker and its level of easiness, are truly important. In fact they may determine whether a player will actually stick to a bookmaker or not. Betrebels is aware of this and that is why they offer such a great customer support service.
After all, punters trust the operator with their personal information and money, meaning that they must be able to reach the betting site whenever they want. It is very important for every player to know that if a problem occurs it can be solved immediately. In the same manner, if he has a question or doubts regarding a transaction, bet, info about an event, or technical problem around a casino game, he must be able to easily contact the support team. Every question a player may have, must always be met with an answer, in the quickest way possible. Betrebels first and foremost aim to satisfy the players’ needs and they manage to do so in unrivalled efficiency.
How to contact the Betrebels Customer Support
Betrebels offer their support to players 365 days a year, from 10 am to 10 pm. This means that during the «hot» hours, the live support will be available. The punters can contact Betrebels through four different channels, allowing them to find whichever one best suits their needs.
You can send your questions or your complaints at [email protected] and receive an answer to your queries within the next 24 hours, after they have been processed by the Betrebels’ experts.
From 10 a.m to 10 p.m. you can talk with agent on the Live Chat section. You just have to fill in the proper fields with your name, phone, email address and state your question, like Sports Betting, Casino, Live Casino and Games. Click on the button «Start chat» and the first available agent will help you solve your problem. If your issue remains unsolved, then your request will be forwarded to a more specialized department.
You can contact the Betrebels Customer Support via phone on +356 2704 0188 and +390 6929 36561. Moreover, you can send your fax at +356 2704 0187. Always remember to check your telephone provider in order to know the charges that apply for those international calls.
If you are familiar with computers, Betrebels lets you easily contact the support team via Skype. You can use one of the 5 different contacts that are available, where you can speak with the agents in English, Greek, Spanish or Italian.